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Dale Hoops
Dale brings over 28 years of financial services industry experience, with a focus on enterprise risk management, stress testing, fraud prevention, and collections strategies. Her expertise lies in portfolio risk management, loss forecasts, credit underwriting, risk detection, and fraud prevention.
She has held senior executive positions at Predictive Analytics Group, Bank of America, Citi, and MBNA America as well as executive and strategy analyst roles in risk control, fraud, and collections at Citi Cards NA and MBNA America.
At Bank of America, she oversaw fraud and credit risk management for a $400 billion consumer portfolio and managed loss forecasts, stress testing, and loan loss reserve forecasts for a $150 billion credit card portfolio. Dale holds a bachelor’s degree from the University of Richmond.
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